Having been in the IT industry for 19 years, I have heard it way too often that an organization has waited too long to implement a Business Continuity (BC) plan. I have seen this in all [...]
A common statement used when speaking to organizational leaders who don’t have a managed IT department or a MSP is–“we don’t need an IT provider as one of our staff is great with computers”. This [...]
Having to call someone for help is never something anyone wakes up in the morning and looks forward to doing, especially when you’re in the middle of something that is time critical. The question [...]
In part 1, we introduced 2 of the five questions to ask you MSP. Today, we will look at the remaining 3 questions. We are not technical people, will this be an issue? Often when a client speaks [...]
When an organisation is going to outsource IT service and support, it can seem like a daunting task. There is so much to cover off that we will split this discussion into two parts. In part one, [...]