What Drives Consumers to Drive Industry Outcomes? Many people remember leaving their offices at noon, walking to a nearby fast food place, ordering lunch and then either consuming it on the [...]
Drones in Business | When someone says ‘imagine the future’, we tend to see what’s been depicted in media throughout the past several decades. From Star Trek to the Fifth Element, we [...]
WannaCry Ransomware – Slowed Down but Still Dangerous | Rumours of the death of WannaCry are greatly exaggerated — unfortunately. An early version of what law enforcement has called the [...]
The End of Passwords? | Passwords were never a great idea. According to one account, the first computer passwords were used in 1963. According to another one, the first theft of passwords [...]
Technology in Fast Food Restaurants (QSR) Quick service restaurants work with tight margins and high operating costs, so opportunities to boost efficiency and save money are always being [...]
The Future is Artificial | Understanding AI It seems the digital world can’t get enough news stories about artificial intelligence (AI). Some technologies seem to masquerade as new types of AI [...]
How to Make Teamwork WORK People live and work in groups. Human beings, like it or not, are programmed to be in flocks, like birds or fish. Teamwork is built into our DNA. Originally, maybe, the [...]
Customer Service Going Above and Beyond Customer service isn’t something you work on when there’s room in the budget. No, it’s THE essential ingredient to the long-term health [...]